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Phishing attacks cause problems for outgoing emails from LU

Lund University is currently unable to send emails to a number of external email services, including Yahoo, Comhem, Live and Hotmail.

One of the consequences is that newly admitted students have not received welcome letters with important information about the start of semester which are currently being distributed by the departments. Some internal services, such as ViaEgencia, are also affected.

The problem is caused by the recent phishing attacks using leaked usernames and passwords from Lund University.   The usernames and passwords have been used to send large volumes of spam emails, causing emails from LU to be blocked by certain servers in different part of the world. In order to avoid this type of problem, LU staff are urged not to share their usernames and passwords.

LU emails will remain to be blocked until the antispam software on the servers (which, accordingly, are not LU servers) has been updated to its latest version, in which LU is not blocked. 

Go to LDC info

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