“We were delighted with the high response rate, which shows that generative AI is a topic that people are passionate about,” says Nathalie Stenbeck, coordinator.
The purpose of the survey was to find out to how much AI tools are being used, what purpose they serve and what they contribute. It was also to identify the reasons why they are not used, and what support might be needed.
Some of the respondents were also interviewed about their AI habits, after they agreed to be contacted by the Ad hoc group.
“The survey was so anonymous that I didn't know what they had answered when we did the interviews, so having open-ended conversations was very enjoyable. Several interviewees were very enthusiastic, although many also had practical questions about the applicable rules and expressed concern over the environmental impact,” says Backa Elias Bondpä, web coordinator.
Would like more support on AI matters
Many of those who do not use AI very often responded in the survey that they lack knowledge and support on AI issues, for example around privacy and security.
“We use the results to find out how we can best help colleagues with their questions regarding AI. For example, we plan to hold workshops where different professional groups can meet and discuss AI issues, and get support and tips from each other,” says Jennie Paldanius, development strategist and driving force behind the Ad hoc group.
Among the responses, it is also clear that some are sceptical about the quality of the answers provided by AI. Some also stated that they do not see the need for AI or that they do not have time to familiarise themselves with all the new tools and issues surrounding AI.
The survey responses now form the basis for how the Ad hoc group will continue its work. The issue of professional development has already been addressed, while other issues have been given new impetus.
“We are collaborating with other parts of the organisation to address issues such as the environmental and energy aspects that many people are concerned about,” says Jennie Paldanius.
Much still to discover
Uncertainties surrounding privacy and regulations are also significant challenges.
“Based on the questions asked, there is also an idea of creating an FAQ that can support our employees in how to approach AI issues,” says Nathalie Stenbeck, coordinator.
The survey confirmed that the initiatives already underway are in line with what employees want.
“I think I was expecting to be more surprised during the interviews. There were a few eureka moments when I heard what is possible. There is still plenty of exciting stuff to discover when it comes to AI,” says Backa Elias Bondpä, web coordinator.
Some of the interviews resulted in articles that will be published on the Staff Pages soon.
The latest information about AI tools: AI at Lund University