IT Services and Support

IT Services and Support

Get help with IT-related problems, troubleshooting, and questions about the university’s digital services.

IT Services and Support

Computers and Software

Find information about computers, software, installations, licenses, and ordering IT equipment.

Computers and Software

Data and Document Storage

Find the right storage solution for documents, operational data, and research data.

• The University’s Storage Solutions and Their Suitability (IT website, log in with your LU account)
• Research Data Storage
   

Email

Learn about email services, functional mailboxes, settings, and how to manage your email securely.

How the email service works

Wireless network, VPN

Connect to the university’s network, use Wi-Fi, and access internal resources via VPN.

Wireless network, VPN

Strong Authentication

Learn more about multi-factor authentication and how to protect your account with more secure login.

Strong Authentication

Remote Work, Digital Meetings

• What You Need to Know About Remote Work: Contracts, Agreements
• Digital Meetings

Printing

On the website print.lu.se, you can read about printing at the university.  (Unfortunately, it’s only available in Swedish. An English version is on the way.)

More Information and Support Regarding IT at the University

IT Web, it-webben.lu.se

In-depth information, primarily for IT technicians, managers, and administrators. (Unfortunately, it’s only available in Swedish. An English version is on the way.)

Support Center, supportcenter.lu.se

Guides and e-services. For those who need help or have a question.  Select your language in the top right-hand corner of the portal.

The IT Team at LU

This is where we discuss what's happening in IT at Lund University. For those of you who are especially interested.