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Change management

KIA - the University´s internal consultancy Group

Are you facing changes in your organisational unit? As a leader/manager you can receive help and support from the University’s internal consultancy Group, KIA (Swedish acronym for Quality Development in Administration), which is part of the Offices of the Vice-Chancellor, Strategic Development Office.

Help available to you

You can get support in change management and development work related to managerial, organisational and administrative development in, for example, the following situations:

  • A department has grown rapidly and extensively and support operations need to be adjusted accordingly.
  • New Head of Department/likewise needs to get a better understanding of the support operations.
  • An organisational unit faces many retirements or other changes and needs to look over their organisation.
  • A department finds that their support activities, procesesses or routines are not working well enough.
  • An organisational unit wants to  look over fututre scenaries and poosibilities for development work.
  • An organisational unit asks for support in facilitating workshops about their vision, strategic plan, or risk and consequence analysis.  
  • A need of an overall status analysis. 

The work starts with you, as a manager /leader contacts someone in the KIA group. See contact details on this page.

From whom can you get support?

KIA is the University’s internal consultancy support for change management within support operations and in matters relating to organisation, management and control. The support is primarily aimed at departments, but it also covers the faculties and the administration.

We are a number of staff members at the Office of the Vice-Chancellor who work with this. We are KIA consultants as part of our regular employment so we do not charge our clients any fees.

A variety of assignments within the entire University

Over the years, we have worked with all faculties and several departments, as well as large parts of the University administration divisions.

The assignments vary in terms of nature and scope, and include everything from long-term assignments that can run over a year to short-term assignments with a few days of work.  You can get support in facilitation of workshops, planning days, processesplanning, routine reviews and we can also coach before and during a development work. 

Many clients come back to us with new requests after one/some years when feeling the need for additional support.


KIA Consultancy

Karin Ekborg Persson
Head of Office
+46 46 222 15 39
Karin [dot] Ekborg-Persson [at] rektor [dot] lu [dot] se

Peter Ahlm
Project Manager
+46 46 222 47 25
Peter [dot] Ahlm [at] rektor [dot] lu [dot] se

Sara Virkelyst
Project Manager
+46 46 222 09 39
Sara [dot] Virkelyst [at] rektor [dot] lu [dot] se

Susanne Hägerström
+46 46 222 70 30
Susanne [dot] Hagerstrom [at] rektor [dot] lu [dot] se

Åsa Björnram Daniel
Project Manager
+46 46 222 47 35
Asa [dot] Daniel [at] rektor [dot] lu [dot] se