IT, mail and telephony
IT support, error reporting, advice
IT support and error reporting – LU Servicedesk
Remote work
Telephony
Ordering a mobile phone, subscriptions and all other practical aspects of telephony
Computer hardware and software
Workplace computer, computer purchase, digital tools, recycling
Storage services
On 11 September, there was a disruption in the delivery of Microsoft 365, which meant that some emails sent to Lund University between approximately 3 a.m. and 3 p.m. on 11 September could not be delivered.
Those affected by the email error have been contacted with further instructions on how to check which messages did not reach them. If you have not received an email with this information, your email has not been affected.
The Division of IT is working to prevent similar incidents in the future.
Printing and printers
Read more about printing services at Lund University at print.lu.se (website in Swedish)
Generative AI – Copilot
Here is a page about generative AI as a working tool at Lund University.
System governance model
Contact
University postal service
Telephone: +46 46 222 64 00
universitetsposten [at] service [dot] lu [dot] se
LU Servicedesk
+ 46 46 222 90 00
Servicedesk [at] lu [dot] se (Servicedesk[at]lu[dot]se)
IT system status
See current and planned operational disruptions for the university's IT systems.
For other problems with computer, telephone or other IT issues, contact LU Servicedesk.
Phone: +46 46 222 90 00
servicedesk [at] lu [dot] se (servicedesk[at]lu[dot]se)