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Business travel

Here you can find information on what you need to consider before, during and after a business trip.

New agreement for travel agency services

Lund University has procured a new agreement for travel agency services. From 1 February 2023 onwards, the new supplier will be BCD Travel Sweden AB.

Bookings can be made with Egencia up to and including the last day of January. After that, Egencia will only deal with bookings that have been made before the end of the agreement.

The self-service booking system will also be closed down in conjunction with the termination of the agreement, therefore it is important that you save all documents/booking confirmations that you have been sent via email for your trip.

More information about BCD Travel Sweden AB will follow closer to the start date of the agreement.

Step 1 – Consider travel-free alternatives

Before booking travel, you must always assess whether the travel can be replaced by digital meetings.

Read more about digital meetings and video conferences at Lund University

Read the regulations and general guidelines for business travel at Lund University:

Regulations for business travel at Lund University (PDF 41 kB, new tab)

General guidelines for business travel at Lund University (PDF 49 kB, new tab)

Step 2 – Manager approval

Travel must be approved by your line manager who has responsibility for ensuring you follow the regulations and for approving any deviations.

Step 3 – Consider the environment, safety and cost

If travel is approved, consideration must be given to the work environment and environment, as well as to cost efficiency.

Fossil-free modes of transport should be the first option. Trains should be the first option for domestic travel. Flights may be considered if the time saved is at least two hours on both the outbound and inbound journeys. The total travel time shall be compared (including connecting transport and waiting times).

Consider cost efficiency and pay attention to all aspects of the trip: transport to and from train stations/airports, accommodation, working hours, allowances etc.  

Before you book a trip, you should also check with the Ministry for Foreign Affairs (UD) to see whether there is a travel advisory for your business trip destination or connecting countries on the planned route.

The Ministry for Foreign Affairs advises against travel to certain countries.

Read more about which countries this applies to on the UD website

Step 4 - Book

Travel must be booked via the travel agency with which Lund University has a procured agreement regardless of the mode of transport. This way, safety requirements and insurance are automatically included.

Read more about booking travel via a travel agency, including hotels and accommodation

For travel in the immediate area, read about local travel

Cars shall be used restrictively for financial, environmental and safety reasons. Our procured rental cars shall always be green vehicles.

You can hire a plug-in hybrid car via LU Service. Bookings are made through Lupin.

Read more about the framework agreement for rental cars and the use of private cars

Things to consider before and while travelling

There are also some practical things to consider and prepare before travelling, such as vaccinations and visas.

More information on travel preparations from the Swedish Ministry of Foreign Affairs (in Swedish)

You will be covered by travel insurance via the procured travel agency. As an employee, you are also insured via Kammarkollegiet’s business travel insurance.

Read more about business travel insurance

For travel-related expenses while travelling, it is recommended you apply for a charge card.  

Read more about charge cards

Subsistence allowance

You are eligible for subsistence allowances and travel cost reimbursements for business travel.

Read more about this on the Skatteverket (Swedish Tax Agency) website (in Swedish)

Extend a business trip

If the traveller, for personal reasons, wishes to travel earlier or stay longer in connection with a business trip the line manager must approve this. The prolonged duration of the stay must be in reasonable proportion to the length of the business trip. You are responsible for the additional costs that occur due to the extension of the trip.  


Accommodation shall be booked via the University’s procured travel agency. Hotel rooms should be of good middle-class standard (three or four star).   

Link to the booking page of the procured travel agency Egencia

When it is not possible to book accommodation in advance or when the hotel is allocated for an external conference, you will have to report the expense through the University travel expense report system after returning home.

When you return home from your trip

Tickets and other travel-related expenses shall be invoiced whenever possible. If this is not possible, you may report expenses in the travel expense report system.  

Information about how to do a travel expense report and receive reimbursement for expenses


If you are unhappy with your trip or booking, it is important that you file a complaint. Below is a complaints form to be sent to customer_service [at] egencia [dot] se and maria [dot] plaschke [at] eken [dot] lu [dot] se.

Complaints form (Word 75 kB, new tab) (in Swedish)

Booking for visitors

If you have a guest whose travel and accommodation is to be covered by the University, bookings shall be processed in the same way as above via the procured travel agency.

Read more about booking travel via a travel agency, including hotels and accommodation

For short-term and long-term accommodation with cooking facilities in Lund, Lund University has some guest accommodation to offer. Hotel bookings shall be booked according to the public hotel agreement.

Read more about Lund University’s guest accommodation, University Guest House

Information on hotels, via public agreements, can be found in Lupin

Business travel insurance

You will be covered by travel insurance via the procured travel agency. As an employee, you are also insured via Kammarkollegiet’s business travel insurance.

Read more about business travel insurance

Lund University Guest House

Lund University Guest House is located at Sparta, close to the Faculty of Engineering as well as Ideon and the School of Economics and Management, and a quick walk or bike ride from the rest of the University. Lund University Guest House offers simple rooms at a modest price.  

Read more about Lund University Guest House

Presentation material

In connection with your trip you may be speaking about Lund University. If this is the case, you can make use of general presentation material. You will find this here:

General presentation material about Lund University

Contact - Business Travel

Book travel via the travel agency Egencia

Self-booking (if you have created a traveller profile):

Link to the self-booking system (log in with Lucat)

Customer service:

Hours: 08:00-17:00

Telephone +46 40 608 57 50

Email: customer_service [at] egencia [dot] se

Questions and answers about our travel agency services (PDF 454 kB, new tab, in Swedish)

Booking group travels (more than 10 travellers)

Egencia Meetings & Events

Telefon +46 31 724 55 90

E-post: groups [dot] meetings [dot] SE [at] egencia [dot] com

Booking taxis within Skåne

Read more about the aqreements in Lupin

Rental car via LU Service

Campus service

campusservice [at] service [dot] lu [dot] se

Help with interpreting regulations

Employees are to address any questions on interpretation of the regulations and general advice to their line manager. Managers can email their own questions to resor [at] lu [dot] se.