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Business travel

Here you can find information on what you need to consider before, during and after a business trip.

Step 1 – Consider travel-free alternatives

Before booking travel, you must always assess whether the travel can be replaced by digital meetings.

Read more about digital meetings and video conferences at Lund University

Read the regulations and general guidelines for business travel at Lund University:

Regulations for business travel at Lund University (PDF 41 kB, new tab)

General guidelines for business travel at Lund University (PDF 49 kB, new tab)

Step 2 – Manager approval

Travel must be approved by your line manager who has responsibility for ensuring you follow the regulations and for approving any deviations.

Step 3 – Consider the environment, safety and cost

If travel is approved, consideration must be given to the work environment and environment, as well as to cost efficiency.

Fossil-free modes of transport should be the first option. Trains should be the first option for domestic travel. Flights may be considered if the time saved is at least two hours on both the outbound and inbound journeys. The total travel time shall be compared (including connecting transport and waiting times).

As a public authority, we are not allowed to make use of carbon offset credits, such as the purchasing of emission allowances.

Consider cost efficiency and pay attention to all aspects of the trip: transport to and from train stations/airports, accommodation, working hours, allowances etc.  

Before you book a trip, you should also check with the Ministry for Foreign Affairs (UD) to see whether there is a travel advisory for your business trip destination or connecting countries on the planned route.

The Ministry for Foreign Affairs advises against travel to certain countries.

Read more about which countries this applies to on the UD website

Read more about what to consider before and while travelling

Step 4 - Book

Travel must be booked via the travel agency with which Lund University has a procured agreement regardless of the mode of transport. This way, safety requirements and insurance are automatically included.

All rail travel abroad is to be booked through the Danish rail travel agency, Togrejse, via the link to two forms, which can also be found in Lupin/Proceedo.

Read more about booking rail travel in Europe

Domestic rail travel is to be booked through the travel agency BCD Travel:

Read more about booking domestic rail travel

Accommodation shall be booked via the University’s procured travel agency. Hotel rooms should be of good middle-class standard (three or four star).  

When it is not possible to book accommodation in advance or when the hotel is allocated for an external conference, you will have to report the expense through the University travel expense report system after returning home.

Read more about booking travel via a travel agency, including hotels and accommodation

Important information about invoices for accommodation

BCD makes the charge for hotel stays when you check out, but their booking fee is charged at the time of booking. That is why you will receive two invoices. The first contains the booking fee and the second the hotel cost.

Cars shall be used restrictively for financial, environmental and safety reasons. Our procured rental cars shall always be green vehicles.

You can hire a plug-in hybrid car via LU Service. Bookings are made through Lupin.

Read more about the framework agreement for rental cars and the use of private cars


If you have a guest whose travel and accommodation is to be covered by the University, bookings shall be processed in the same way as above via the procured travel agency.

Read more about booking travel via a travel agency, including hotels and accommodation

For short-term and long-term accommodation with cooking facilities in Lund, Lund University has some guest accommodation to offer. Hotel bookings shall be booked according to the public hotel agreement.

Read more about Lund University’s guest accommodation, University Guest House

Information on hotels, via public agreements, can be found in Lupin

Things to consider before and while travelling

Subsistence allowance

You are eligible for subsistence allowances and travel cost reimbursements for business travel.

Read more about this on the Skatteverket (Swedish Tax Agency) website (in Swedish)

Extend a business trip

If the traveller, for personal reasons, wishes to travel earlier or stay longer in connection with a business trip the line manager must approve this. The prolonged duration of the stay must be in reasonable proportion to the length of the business trip. You are responsible for the additional costs that occur due to the extension of the trip.

When you return home from your trip

Tickets and other travel-related expenses shall be invoiced whenever possible. If this is not possible, you may report expenses in the travel expense report system. Before the trip you can apply for a Eurocard charge card with personal payment liability if you are going to have business travel-related expenses during the trip.

Information about how to take care of invoices; how to do a travel expense report and receive reimbursement for expenses

Read more about charge cards


If you are unhappy with your trip or booking, it is important that you file a complaint with BCD Travel at lu [at] bcdtravel [dot] se (lu[at]bcdtravel[dot]se).

Complaints about a booking made with the previous travel agency Egencia? Contact customer_service [at] egencia [dot] se (customer_service[at]egencia[dot]se).

Business travel insurance

You will be covered by travel insurance via the procured travel agency. As an employee, you are also insured via Kammarkollegiet’s business travel insurance.

Read more about business travel insurance

Lund University Guest House

Lund University Guest House is located at Sparta, close to the Faculty of Engineering as well as Ideon and the School of Economics and Management, and a quick walk or bike ride from the rest of the University. Lund University Guest House offers simple rooms at a modest price.  

Read more about Lund University Guest House

Presentation material

In connection with your trip you may be speaking about Lund University. If this is the case, you can make use of general presentation material. You will find this here:

General presentation material about Lund University

Contact - Business Travel

Book all air travel and accommodation, and rail travel in Sweden via the travel agency BCD Travel

Self-booking (if you have created a traveller profile):

Technical questions concerning the self-booking system:

clienttechnologysupport [at] bcdtravel [dot] eu (clienttechnologysupport[at]bcdtravel[dot]eu)

Customer service:

Hours: 08:00-17:00

Telephone +46 8 505 461 12

E-mail: lu [at] bcdtravel [dot] se (lu[at]bcdtravel[dot]se)

After 17:00, you will be transferred to BCD’s 24-hour service. Bear in mind that the service fee is higher after office hours.

Changes or cancellations

Contact the travel agency directly or use their website or mobile app.

Booking group travels (10 or more travellers)

BCD Travel Meetings & Events

Telephone: +46 8 5054 6373

E-mail: groups [dot] sweden [at] bcdme [dot] com (groups[dot]sweden[at]bcdme[dot]com)

Questions on invoices and credit notes

BCD Travel AB

E-mail: fakturafragor [at] bcdtravel [dot] se

Booking rail travel in Europe

Contact information for the travel agency Togrejse (LU Box - log in with Lucat)

Booking taxis

The taxi agreement covers the whole of Sweden as well as trips to and from Norway, Denmark and Finland. The agreement can be found under the category ”Travel and Accommodation/Taxi services” in Lupin/Proceedo.

Log in to Lupin

Rental car via LU Service

Campus service

E-mail: campusservice [at] service [dot] lu [dot] se

Help with interpreting regulations

Employees are to address any questions on interpretation of the regulations and general advice to their line manager. Managers can email their own questions to resor [at] lu [dot] se.

Change your traveller profile name

resor [at] lu [dot] se (resor[at]lu[dot]se)

Additional questions

The Purchasing and Procurement office

Please contact us via our support form (Category: Purchasing/"Agreements and procurement")