When you return home from your trip
You must submit a travel expense report after you have travelled. There might also be invoices in Lupin/Proceedo for you to take care of. On these pages you will find information about how to proceed.
Information about how to do a travel expense report
Invoices and credit notes
Contact fakturafragor [at] bcdtravel [dot] se if you have questions on invoices and credit notes.
Read more about handling invoices in Lupin/Proceedo
Complaints
If you are unhappy with your trip or booking, it is important that you file a complaint with BCD Travel at lu [at] bcdtravel [dot] se.
Complaints about a booking made with the previous travel agency Egencia? Contact customer_service [at] egencia [dot] se.
Contact
See the respective subpage.