When you return home from your trip

Travel expense reports

Information about how to do a travel expense report

Read more about reimbursement of travel expenses, subsistence allowance and meal deductions

Invoices and credit notes

For queries about invoices relating to travel booked via BCD, contact fakturafragor [at] bcdtravel [dot] se.
The travel agency cannot search using the SEB Kort invoice number, they will need the delivery note number/invoice number attached to your invoice instead.

Contact information for the travel agency Togrejse (LU Box - log in with Lucat)

Read more about handling invoices in Proceedo

BCD makes the charge for hotel stays when you check out, but their booking fee is charged at the time of booking. That is why you will receive two invoices. The first contains the booking fee and the second the hotel cost.

For all invoices related to business trips, you should attach supporting documents that specify the nature of the business event. For example, this could include an invitation to a conference. When VAT is specified on the invoice from SEB Kort, it should be booked to account 15410 (input VAT).

Pre-allocation of travel invoices from SEB Kort, SJ and Togrejse

An automatic pre-allocation has been set up for travel providers: SEB Kort, SJ and Togrejse

This means that booking fees, ticket and hotel invoices are pre-allocated to a specific account when they are received in Proceedo; this is a suggestion and can be changed. If the invoice includes several journeys and needs to be split, click on the arrows to split the line in the account coding. The account code will then carry over to the next line, and you only need to enter the activity and description.

Invoices sent to the wrong person for reviewing

Unfortunately, BCD cannot process the letters Å, Ä, Ö in their order reference. This means that the invoice does not automatically get sent to the right person for reviewing.

If you receive an invoice without Å, Ä, Ö in the reference and it has not been matched to the correct user in Proceedo, do the following: Use the contact form to write to the Division of Finances and select the category "Supplier invoice to LU (Proceedo)". Provide the following heading: Incorrect spelling of order reference.

Provide the invoice number and the name of the right person to conduct the check. We will then connect the incorrect spelling to the correct user in Proceedo so that future invoices will be sent to the right person.

The LU Finance support form

Travel Safety and IT security

Remember to perform a virus check on the devices you brought with you on the trip abroad. Also, pay extra attention to phishing attempts that may be linked to the trip. Go through the Travel Safety Checklist:

Travel Safety Checklist

Complaints

If you are unhappy with your trip or booking, it is important that you file a complaint with BCD Travel at lu [at] bcdtravel [dot] se.

SJ Compensation

Contact SJ directly and provide your booking reference number and your lu.se email address. The refund will be processed via a consolidated credit invoice, and the Finance Division will ensure that the amount is allocated back to your department.