When you return home from your trip
You must submit a travel expense report after you have travelled. There might also be invoices in Lupin/Proceedo for you to take care of. On these pages you will find information about how to proceed.
If you are dissatisfied with a trip or a booking, it is important that you make a complaint. A complaint form can be found below and should be sent to customer_service [at] egencia [dot] se and maria [dot] plaschke [at] eken [dot] lu [dot] se.
See the respective subpage.