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When you return home from your trip

You must submit a travel expense report after you have travelled. There might also be invoices in Lupin/Proceedo for you to take care of. On these pages you will find information about how to proceed.

Information about how to do a travel expense report

Invoices and credit notes

Contact fakturafragor [at] bcdtravel [dot] se if you have questions on invoices and credit notes.

Read more about handling invoices in Lupin/Proceedo


If you are unhappy with your trip or booking, it is important that you file a complaint with BCD Travel at lu [at] bcdtravel [dot] se.

Complaints about a booking made with the previous travel agency Egencia? Contact customer_service [at] egencia [dot] se (customer_service[at]egencia[dot]se).


See the respective subpage.