The browser you are using is not supported by this website. All versions of Internet Explorer are no longer supported, either by us or Microsoft (read more here: https://www.microsoft.com/en-us/microsoft-365/windows/end-of-ie-support).

Please use a modern browser to fully experience our website, such as the newest versions of Edge, Chrome, Firefox or Safari etc.

When you return home from your trip

You must submit a travel expense report after you have travelled. There might also be invoices in Lupin/Proceedo for you to take care of. On these pages you will find information about how to proceed.

Information about how to do a travel expense report

Invoices and credit notes

Contact fakturafragor [at] bcdtravel [dot] se if you have questions on invoices and credit notes.

Read more about handling invoices in Lupin/Proceedo

Complaints

If you are unhappy with your trip or booking, it is important that you file a complaint with BCD Travel at lu [at] bcdtravel [dot] se.

Complaints about a booking made with the previous travel agency Egencia? Contact customer_service [at] egencia [dot] se.

Contact

See the respective subpage.