System governance model

SYSTEM GOVERNANCE MODEL AT LUND UNIVERSITY

Within the University, there is a large number of systems dedicated to providing support in the implementation of education, research and support activities. The aim of system governance is to take a structured approach to ensuring that the systems benefit the organisation and run as cost-effectively as possible.

How the University works with support systems

The system governance model provides a common picture of how system governance is run so as to generate recognition and reduce dependence on individuals.

The system owner usually gets help from a system manager well-informed about the demands that the system is to meet, how they work and what needs to be developed. Here, a collaboration is in place with IT and external system providers who have detailed knowledge of the systems’ technical structure.

System governance plan

Every year, the system manager draws up a system governance plan. Among other things, this plan specifies what the system is for, which target groups and working methods it supports, what other systems the system needs to exchange information with (integrations), how the system is organised, what is to be done in the short and long term and a budget for the system.

The plans are documented in the administration plan service Lusyfer.
You need to be connected via VPN to access the system, whether you are working remotely or at LU.

For authorisation to access the system, please contact servicedesk [at] lu [dot] se

Training, support and networks

The Strategic Development Office is part of the Office of the Vice-Chancellor and responsible for the system manager model. Dialogues and network meetings are regularly held with system owners and system administrators.

Courses

For employees Lund University provide a basic course and an advanced course in system governance. Both courses are availble as on-line training at Canvas and will be find through Kompetensportalen.

Find the basic course through Kompetensportalen
Find the advanced course through Kompetensportalen

Handbooks

Handbook for system owners and managers, in Swedish (PDF, 5,0 MB, new tab)
Handbook for IT-system owners and admin., in Swedish (PDF, 2,75 MB, new tab)
Roles in system governance, in Swedish (PDF, 74 kB, new tab)

Network

As system manager or IT-system administrator in Lusyfer , you have access to the channel in Teams regarding system goverance. There you will find the handbook in system governance and you will be invited to workshops and get information distributed to system managers and owners.

Join the network for system administration in Teams.