Computer hardware and software
This is for those who are ordering computers and software licences.
Computer hardware
Your workplace computer
As an employee, you can get help with ordering a “packaged” workplace computer, based on agreements Lund University has with suppliers of hardware and software. Packaging generally means that the above-listed components are included and were installed in connection with your computer being delivered.
Being part of Sektionen IT’s EGA support system is one way to ensure that your computer has the right “packaging” (in Swedish)
In order to get your workplace computer to work at Lund University, it will mainly require the following:
- Hardware,
- operating system/system software,
- software and applications for your work,
- connection to the University’s computer network (called “Lunet”),
- LU account (your user identity at Lund University),
- access to the websites or systems you need to do your work, and
- access to printing services and printers.
Read more about the IT Service "Klient" on the "IT-webben" (Information yet only in Swedish with LU account login)
Ordering a computer
Each faculty at Lund University is responsible for its own IT. If you wish to order a computer, please contact your IT support.
Contact details for IT support at Lund University.
Software
The right for users to use software is governed by licence agreements with the program suppliers. Some software programs are licensed to limited parts of the University, whereas other programs include all employees at LU. LDC manages all licences and the distribution of University-wide software on behalf of the University management.
Read more about software on the "IT-webben" (Information yet only in Swedish with LU account login)
Support for those who want to acquire a new digital tool
Sometimes you need a new digital tool, such as a software licence, IT system, or IT service. Before you proceed, check whether the tool already exists at Lund University or whether there is another system that meets your needs.
There are many advantages to using existing tools:
- Lower cost. Some tools are purchased so that they can be used “free of charge” by all university employees and/or students. (There are a number of such tools in the field of education where university licences have been purchased.)
For some tools, the university gets a better price because we buy many licences. - Ready-made requirements and agreements. When acquiring a new tool, there are many things to consider. For example, the tool must be purchased in the correct manner to comply with public procurement law, and the correct agreement must be signed.
If you have the opportunity to use a tool that already exists at Lund University, then hopefully this work has already been done, and you do not need to think about it. - Support is available. A tool that has already been purchased often has a management team that can support you in how to use the tool in the best and most effective way.
There may also be information available on how your material and files are handled and backed up.
And – if something happens to the system or your data, you are not alone.
IT waste and reuse of IT equipment
The University has an agreement with a company for the reuse and recycling of outdated IT equipment and for the secure handling and erasing of the content of hard disks and other fixed storage media in the equipment.
Contact
LU Service Desk
+46 46 222 90 00
servicedesk [at] lu [dot] se
Lund University Switchboard
+46 46 222 00 00
Opening hours:
Monday to Friday, 08:00–17:00
Ordering a mobile phone
Perhaps you need a mobile phone as well?
Here you will find information on how to order a mobile phone and a mobile subscription.