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Ladok authorisation and support

In 2018, Lund University introduced a new version of Ladok which has increased the need for support and training in the new system. The Student Records Office is working on different kinds of support for Ladok users.

User manuals

Anyone who is to use Ladok3 must request authorisation, including lecturers reporting results and examiners certifying them. Authorisation requests are to be made in Lucat. Read more about authorisation levels and how to apply on the Ladok3 blog.

Via the link below you will find user manuals to get you started on performing various tasks in Ladok.

Ladok user manuals (in Swedish)

In spring 2018, Lund University introduced a new version of Ladok as part of the Ladok3 project. When new questions arise about the new Ladok, these are included on the blog, Ladok3 at LU. Read more in Frequently Asked Questions about Ladok on the Ladok3 blog (in Swedish). If you would like to further develop your knowledge of the new Ladok or access further training material, you can find more at the Ladok Consortium’s own website, which offers videos, e-learning and user manuals. 

Training

The following courses on Ladok are offered at Lund University:

  • Ladok certification training (online training for examiners who certify in Ladok).
  • Ladok certify results (online training for examiners who certify in Ladok.) This training is delivered in English.
  • Ladok introductory training (online training, for users only wanting to view information in Ladok).
  • Ladok result registration for teaching staff (online training, for teaching staff who register results in Ladok).
  • Ladok for administration of first and second cycle programmes (onsite training).
  • Ladok administration of third cycle programmes (onsite training).

For more information about the courses, see the Professional Development Portal (Kompetensportalen). If you have questions regarding the courses, please contact Camilla Jönsson camilla [dot] jonsson [at] stu [dot] lu [dot] se.

Log into Kompetensportalen

Authorisation

Everyone who works with Ladok must apply for authorisation. With the new Ladok even teaching staff who are reporting results or examiners who certify results will require authorisation in the system. 

Read more about authorisation in Ladok

Support

Reach us at: support [at] ladok [dot] lu [dot] se

To enable us to handle your query as quickly as possible, support services requests that all users be as specific as possible, always state: faculty, department, reason for contact, user, specific course, as well as the student’s name and personal identity number. 

The Student Record Office staff:

  • Benedicte Sato Arentzen (on leave)
  • Camilla Jönsson
  • Cecilia Peltola
  • Hans Persson
  • Leopold Schmidt
  • Linnea Hellman
  • Malin Kurtz
  • Per Auster
Page Manager:

Contact

The Department for Study Administration Systems

The Department for Study Administration Systems has the operational responsibility for Ladok, Live@lund och Lubas

E-mail address:
support [at] ladok [dot] lu [dot] se

Visiting address:
Sölvegatan 18 B, Lund

Mailing address:

Lunds universitet
Studieadministrativa system
Box 117
221 00 Lund

Internal mailing code 61

Telephone: +46 (0)46-222 00 00 (switchboard)
Mailing adress: Box 117, 221 00 Lund, Sweden
Invoice adress: Box 188, 221 00 Lund, Sweden
Organisation number: 202100-3211

Site manager: staffpages [at] lu [dot] se

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