In case of emergency
In an emergency, always – call 112
Remember to dial 0-112 if you are calling via your office landline.
You will find other important telephone numbers further down.
University security control centre – 20 700
The security control centre number is a 24-hour service. When you call +46 46 222 07 00, you will reach a University security officer who can provide assistance in insecure situations, if you have been locked out or if you discover something that requires urgent action. If necessary, the security officer will help direct your call to the security unit or, if it is outside of office hours, to an officer on call. The phone number is on the back of all recently issued LU cards and by the entrances to all University buildings.
Report all incidents
No incident is too small to report, your information is valuable to us!
Incidents could include:
- unauthorised persons
- hate, threats or violence
Report the incident in KeyConcept. Log in with your Lucat ID and select language.
When you report an incident in KeyConcept, you can receive help to ensure that all necessary reports and contacts are made.
Lost LU card and keys
Access cards and keys are only to be used by the holder and must not be lent to someone else. If you lose your LU card, you must cancel it immediately. Inform your manager if you have lost your keys.
Reporting an incident that affects information security
Report the incident via Service Desk’s online form. Log in using your Lucat ID.
An incident involves one or more of the following:
- information is, or is at risk of becoming, accessible to unauthorised individuals
- information is destroyed, lost, or incorrect
- information is inaccessible.
Once you have logged in to the online form, you can read more about the definition of an incident.
In case of emergency while travelling
If the fire alarm goes off
Rescue - Warn - Alert - Extinguish
Unauthorised persons at the workplace
Here you will find advice on what to do when you suspect that an unauthorised person has entered your workplace.
If you have been subjected to hate or threats
You will find information here on what to do in a threatening situation or if you are subjected to hate or threats.
If you have been subjected to victimisation or harassment
If you have been injured or been in a situation that could have caused personal injury
As an employee, you have a duty to report the incident to your line manager.
If you have been a victim of payment fraud
Pay attention to requests for payments in general, and immediate payments in particular, received via email from what appears to be your manager.
If the University is affected by a phishing attack, it is important to act fast. The first measure is to contact LU Finance without delay, to stop the payment if possible.
In case of emergency, always call 112!
If you are calling via your office landline, dial 0-112.
University security control centre
+46 46 222 07 00
Important telephone numbers
In alphabetical order:
- Emergency crisis support
+46 70 999 55 65
- Medical advice line
- Information about major accidents and crises
- Medical Products Agency hotline
+46 771 46 70 10
- Occupational Health Service
+46 46 222 32 80
- Poisons Information Centre
+46 8 33 12 31
- Student Health Centre
+46 46 222 43 77
- Swedish Work Environment Authority
+46 10 730 90 00
- University security control centre
+46 46 222 07 00