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New rules for receipts and attachments in Primula for 2026

Close up of a- businessperson calculating receipt. Mostphotos.

Primula: new rules for receipts and attachments come into effect on 1 January 2026.

This change means that all documents to do with expenses or travel expense reports (receipts, invoices, programmes lists of participants, foreign exchange receipts etc.) are to be attached digitally in Primula. The format used must be robust; so PDF is recommended. Before submitting the case in Primula, it is important that you ensure the entire document is visible in the PDF and all information is clear and legible.

We recommend that you save all original documents (whether that be a paper or digital original copy) until you have received reimbursement, in case any supplementary information is required.

Health promotion, medication costs and healthcare

For some time, the procedure for receipts for reimbursement for health promotion, medication costs or healthcare has been that receipts are to be attached digitally in Primula. However, from 1 January 2026, you no longer need to keep original receipts for three months after your case is approved in Primula. You only need to keep the receipts until you have received your reimbursement.

More information will be published soon on the pages that provide information about processing expenses, travel expense reports and reimbursement for staff benefits.

Contact your HR officer if you have any questions.