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KIA consultancy group

KIA – quality enhancement within administration
Are you facing changes in your organisational unit? As a leader/manager you can receive help and support from the University’s internal consultancy group.

Help available to you

You can get support in change management and development work related to managerial, organisational and administrative development in, for example, the following situations:

  • Two or more departments have been merged into one major department.
  • A department has grown rapidly and extensively and support operations need to be adjusted accordingly.
  • An organisational unit faces many retirements within its administration and needs support with regard to their approach for recruiting new staff.
  • A department finds that their support activities are not working or may work better.
  • A department needs to save money in their support activities.

The process

The work starts with you, as a head of department or equivalent, contacting someone in the KIA group. See contact details on this page.

The head of department/equivalent owns the case and is actively involved throughout the entire process. We will formulate a mission statement so that we agree on what should be done. Then we begin the work according to the timetable we draw up together.

KIA consultancy group will facilitate the process. The concrete work is performed mainly by the department/equivalent. The commitment and support from the department management, through the involvement of the employees concerned, are essential elements in the process for change.

This is the KIA consultancy group

KIA is the University’s internal consultancy support for change management within support operations and in matters relating to organisation, management and control. The support is primarily aimed at departments, but it also covers the faculties and the administration.

We are a number of staff members at the Office of the Vice-Chancellor who work with this. We are KIA consultants as part of our regular employment so we do not charge our clients any fees.

A variety of assignments within the entire University

Over the years, we have worked with all faculties and several departments, as well as large parts of the University administration divisions.

The assignments vary in terms of nature and scope, and include everything from long-term assignments that can run over a year to short-term assignments with a few days of work. Most commonly, however, is that we do continuous work for a few months with a client.

It is not uncommon that our clients come back to us with new requests after one/some years when feeling the need for additional support.

Page Manager:


KIA Consultancy

Karin Ekborg Persson
Head of Office
+46 46 222 15 39
Karin [dot] Ekborg-Persson [at] rektor [dot] lu [dot] se

Moa Lindell
+46 46 222 19 46
Moa [dot] Lindell [at] rektor [dot] lu [dot] se

Peter Ahlm
+46 46 222 47 25
Peter [dot] Ahlm [at] rektor [dot] lu [dot] se

Susanne Hägerström
+46 46 222 70 30
Susanne [dot] Hagerstrom [at] rektor [dot] lu [dot] se

Åsa Björnram Daniel
+46 46 222 47 35
Asa [dot] Daniel [at] rektor [dot] lu [dot] se




Telephone: +46 (0)46-222 00 00 (switchboard)
Mailing adress: Box 117, 221 00 Lund, Sweden
Invoice adress: Box 188, 221 00 Lund, Sweden
Organisation number: 202100-3211

Site manager: staffpages [at] lu [dot] se

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